Safe Gaming

At 7q7 Responsible Gaming — Play with joy, play in control

Gaming is about fun, excitement, and entertainment — never stress or anxiety. 7q7 believes responsible betting is part of a healthy lifestyle. That is why we have built tools designed to help you enjoy yourself while staying within your limits.

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Your Wellbeing Is Our Priority

Whenever you need help, our support team is here for you.

Start Safe
Take a Break
Set a Budget
Inform a Family Member
Get Help

1 What Is Responsible Gaming?


Responsible Gaming means betting or playing in a way that is enjoyable without causing harm. At 7q7, we believe an informed player always knows their limits — and respects them.

Betting is a form of entertainment — just like going to the cinema or watching cricket. It should never be treated as a source of income or a way to solve financial problems. When playing stops being fun and starts causing stress, that is a sign something is not right.

Responsible gaming rests on three principles: first, never bet beyond your budget; second, do not chase losses with bigger bets out of frustration; third, regularly review how much time and money you are spending.

Please Note: At 7q7, responsible gaming is not just a policy — it is part of our culture. Every feature we build is designed with your safety in mind.

2 Signs of Problem Gaming


Problem gambling tends to develop gradually, not all at once. Watch out for the following signs in yourself or someone you know:

Repeatedly chasing losses and taking on greater risk each time in an attempt to win back money.

Spending far more time gaming than planned and being unable to stop.

Hiding or lying to family or friends about your gaming habits.

Feeling restless, irritable, or low when not gaming.

Using money meant for essential expenses on betting, or playing with borrowed money.

Prioritizing gaming over work, studies, or family responsibilities.

Caution: If you recognize three or more of the signs above in yourself, reach out to our support team right away. Asking for help is not a weakness — it takes courage.

3 Our Protection Tools


7q7 offers a range of powerful tools to support responsible play. You can access all of them easily from your account settings:

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and any increase requires a 24-hour waiting period.

Loss Limit

Decide in advance how much you are willing to lose within a given period. Once you reach that limit, betting will be stopped automatically.

Session Limit

Set a limit on how many hours you want to play in one session. Once the time is up, the system will prompt you to take a break and log you out.

Cool-off Period

Take a temporary break of anywhere from 72 hours to 30 days. During this period your account remains active but betting will not be available.

Self-Exclusion

Self-exclude for 3 months, 6 months, or permanently. Permanent exclusion cannot be reversed.

Reality Check Reminder

Receive pop-up notifications every 30, 60, or 90 minutes reminding you how long you have been playing and how much you have spent.

4 Self-Assessment


Answer the following questions honestly. If most of your answers are yes, please speak with our support team:

1

Do I sometimes feel like I should keep my betting within limits?

2

Did I spend more on betting than my budget allowed last month?

3

After a loss, have I ever thought to myself, "I would have won if I had just played a little longer"?

4

Has a family member or close friend ever expressed concern about my betting?

5

Have I found myself thinking about betting during work or family time?

6

Do I feel restless or uncomfortable when I am not betting?

Result: If you answered "Yes" to 3 or more questions, start using our responsible gaming tools or speak with our support team.

5 Smart Budget Planning


Setting a budget is the most important part of responsible gaming. A realistic budget helps you play enjoyably while keeping your finances protected:

Set Aside an Entertainment Budget

At the start of each month, set aside a fixed amount for entertainment — whether that is cinema, dining out, or betting. Keep all of it within one combined limit.

Follow the 50-30-20 Rule

Aim to put 50% of your income toward needs, 30% toward wants, and 20% into savings. Your betting budget should never exceed that 30%.

Only bet with money you can afford to lose

This is the golden rule of betting. Never wager money that you cannot afford to lose without it affecting your daily life.

Keep a Weekly Record

At the end of each week, track how much you deposited, lost, or won. Keeping a record helps you stay aware of your spending.

Withdraw Your Winnings

When you hit a target win amount, withdraw those funds. Putting all your winnings back into bets is a common mistake worth avoiding.

6 Minor Protection


7q7 is strictly a platform for users aged 18 and above. We have a zero-tolerance policy when it comes to protecting minors.

  • Age verification is mandatory at registration — KYC must be completed using a national ID or passport.
  • Additional age verification may be requested at any time for accounts flagged as suspicious.
  • Any account identified as belonging to a minor is immediately suspended and all deposited funds are returned.
  • It is recommended to use parental control software on shared or family devices.

For Parents: If your child has accidentally registered on this platform, contact our support team immediately. We will close the account without delay.

7 Self-Exclusion Process


If you feel you need a short break or a longer time away, use 7q7's self-exclusion feature. It is completely confidential and non-judgmental:

1
Account Settings

Log in and go to the "Responsible Gaming" section.

2
Choose an Option

Choose a cool-off, temporary suspension, or permanent exclusion.

3
Confirm

Verify your identity and state your reason.

4
Effective Immediately

The exclusion takes effect immediately.

Direct Help: If you are unable to do it through Settings, contact us via support chat or email and we will complete the process on your behalf.

8 Support & Resources


Problem gambling is a health issue, and seeking professional help is completely normal. 7q7 encourages you to make use of the following resources:

  • 7q7 Support Team: Email: [email protected] — Available 24/7, with confidential support.
  • National Mental Health Helpline: Kaan Pete Roi Bangladesh helpline (01779-554391) — free, confidential counselling.
  • Family & Friends: Talk to someone you trust. Support from people close to you plays the biggest role in recovery.
  • GamCare (International): www.gamcare.org.uk — World-class help and resources for problem gambling.
  • Gamblers Anonymous: Peer support groups — connect with others who have been through the same experience.

Keep in Mind: Asking for help is a sign of courage. 7q7 is always here for you — whether you are playing or taking a break.

Why Choose 7q7?

Our Commitment to Responsible Gaming

Licensed & Regulated

7q7 operates under a license from an international gaming authority. All activities are conducted under strict regulatory oversight.

Data Security Guaranteed

Your personal and financial data is protected with 256-bit SSL encryption. We never share your information with third parties.

24/7 Support

Our support team is always ready to help with any issue or concern. Dedicated advisors for responsible gaming are available.

Transparent Gaming Statistics

View a full breakdown of your betting history, wins and losses, and spending — all from your account.

Fair Play Guaranteed

All games use RNG (Random Number Generator) technology to ensure fair and unbiased outcomes. Regular third-party audits are conducted.

Mental Health Awareness

Regular awareness messages and resources are provided to help prevent problem gambling. Your mental wellbeing matters to us.

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes. Any remaining balance in your account at the time of self-exclusion can be withdrawn. Once exclusion is active, no new deposits or bets will be permitted, but your existing balance will remain available for withdrawal.

Lowering your deposit limit takes effect immediately. However, raising it requires a 24-hour cooling-off period. This is there to protect you from decisions made in the heat of the moment.

A cool-off is a temporary break lasting 72 hours to 30 days — your account reactivates automatically once the period ends. Self-exclusion runs from 3 months to permanent closure — you must reapply after the period ends, and a permanent exclusion cannot be reversed.

Yes. You can request, through our support team, to have a trusted person added as an account guardian to help set limits on your account. This is an effective approach to responsible gaming.

You can set reminders for 30, 60, or 90 minutes from your settings. When the time is up, a pop-up will appear showing how long you have been playing, how much you have deposited, and how much you have won or lost. You can then choose to continue or stop.

Yes, completely confidential. Any conversations you have regarding responsible gaming are accessible only to specially trained support staff. This information is never used or shared elsewhere.
Play for Fun, Stay Safe

Start Playing Responsibly

Every player's wellbeing is our responsibility at 7q7. Use our tools, stay within your limits, and keep gaming enjoyable.

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